Shipping & Returns
Shipping Policy
Orders placed on ShopSpecialTEABlend.com are usually shipped within 3-4 business days from the time the order is received. Each order is shipped through the United States Postal Service with a tracking number and will be delivered in a padded mailer or small box depending on the size of your order.
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* Please contact us for RUSH deliveries - an additional charge will apply.*
Return & Exchange Policy
Packages returned due to incorrect or incomplete address information which was entered on the original order form will result in an additional S/H charge. We will gladly exchange or refund any unopened teas that were purchased within 15 days of receipt.
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How do I return/exchange items from my order?
If you have an item that you wish to return, please contact us at shopspecialteablend.com to receive a return label to ship the merchandise back to our location. You MUST contact us prior to returning your products to receive the label.
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Costs of return shipping charges are only covered when there is a company error. In order to receive full credit. All returns must be unopened in their original packaging and in resalable condition. Any returns that are not in resalable condition or not due to company error will be subject to a 20% restocking fee.